GM_MDI_User_Guide.pdf

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MDI User Guide
Multiple Diagnostic Interface (MDI)
User Guide
© 2014 GM Customer Care and Aftersales. Made in the U.S.A. All rights reserved.
® MDI is a registered trademark of General Motors.
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MDI User Guide
Important MDI User Guide Information
Everything contained in this manual is based on the latest product information available at
the time of publication. The right is reserved to make changes at any time without notice.
No part of this publication may be reproduced, stored in any retrieval system, or
transmitted in any form by any means, including but not limited to electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of GM
Customer Care and Aftersales. This includes all text, tables, illustrations, and charts.
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MDI User Guide
Table of Contents
Contents
Important MDI User Guide Information ...................................................................................2
Table of Contents ....................................................................................................................3
Foreword ..................................................................................................................................4
Customer Support Overview ...................................................................................................5
Important PC Hardware Guidelines ........................................................................................6
Product Description .................................................................................................................7
Host Computer Interface .........................................................................................................8
Using the MDI with Service Programming System (SPS) ....................................................10
Using the MDI with Global Diagnostic System 2 (GDS2) .....................................................11
Using the MDI with theTech2Win Application .......................................................................12
Getting Started.......................................................................................................................13
TIS Feedback Selection for MDI ...........................................................................................14
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MDI User Guide
Foreword
MDI Use and Application
The Multiple Diagnostic Interface (MDI) and host computer applications are designed for
use by trained service personnel to diagnose and repair automotive electronic systems.
Every attempt has been made to provide complete and accurate technical information
based on factory service information available at the time of publication. However, the right
is reserved to make changes at any time without notice.
To familiarize yourself with the Multiple Diagnostic Interface and host computer
applications and their capabilities, and how to use them, please read through the User's
Guides before putting the MDI to work.
The Multiple Diagnostic Interface and host computer applications provide the following
capabilities:
Data transfer and Electronic Control Unit (ECU) reprogramming
Shop network communications (LAN and WLAN)
Service Programming System (SPS)
Global Diagnostic System 2 (GDS2)
Tech2Win
Location of Vehicle ECUs and Test Connectors
See Service Information (SI) for vehicle specific information.
For the location of vehicle Electronic Control Units (ECUs) and Data Link Connectors
(DLCs), refer to the Service Information for the vehicle being tested.
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MDI User Guide
Customer Support Overview
The ACDelco Aftermarket Support Center is available for MDI assistance. To obtain
assistance with a question or problem concerning the operation of your GM-Techline
product and its attached products, contact the ACDelco Aftermarket Support Center 1-888-
212-8959.
For MDI Tech Support contact Bosch Diagnostics/Vetronix 1-855-267-2483, prompt 1.
For warranty support or hardware repairs related issues contact Bosch
Diagnostics/Vetronix Corp. 1-800-321-4889, prompt 7
Before Calling
Before making a call to the ACDelco Aftermarket Support Center, be sure to have the
following information ready:
Business name, address and TIS Login ID number
Telephone number where the technician may be reached
Prepare a brief description of the problem:
Tell when the problem occurred
List any error codes displayed
Tell what accessories were being used when the problem occurred, and vehicle
information
Making the Call
The ACDelco Aftermarket Support Center operates from 8:00 a.m. to 8:00 p.m. (Eastern
Standard Time) Monday through Saturday. 1-888-212-8959
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